Yes, a residence card is usually required for identity verification. Required documents may vary depending on your application details and plan.
Can I apply even if I don't speak Japanese?
Yes, that's fine. We have easy-to-understand instructions and multilingual support available for foreign visitors.
Can I use eSIM?
eSIM can be used with compatible devices. eSIM compatibility varies by device, so we recommend checking beforehand.
When will the SIM card arrive?
Depending on stock availability and delivery location, we can ship as soon as possible. Arrival dates vary depending on the region and time of order.
Can I start using it right away?
Yes, you can start using it immediately after the activation process is complete. With an eSIM, you may be able to start using it without waiting for delivery.
Does it come with a phone number?
It depends on the plan. With a voice call plan, you can use a Japanese phone number.
What payment methods are available?
We may accept payments via convenience store payment, PayPay, Paygent, and other designated methods. Available payment methods vary depending on the plan.
Are there any cancellation fees or minimum contract periods?
This varies depending on the plan. There may be minimum contract periods and cancellation fees, so please check before signing a contract.
