Privacy policy

Management of Personal Information IINE Co., Ltd. (hereinafter referred to as "the Company") gives sufficient consideration to the proper management and use of customers’ personal information and implements the following initiatives.

The Company appoints a person responsible for the management of customers’ personal information and manages such information appropriately in accordance with the Company’s regulations on personal information protection.
Purpose of Use and Scope of Collection When the Company asks customers to provide personal information such as name, address, telephone number, and e-mail address, the Company will inform customers in advance of the purpose of use, contact point for inquiries, and other necessary matters, and will collect personal information only within an appropriate scope.
Use of Personal Information The Company will use customers’ personal information only within the scope of the purposes for which consent has been obtained.

Personal information entered by customers on the Company’s website will be used only for the following purposes:

1. To process and manage orders
2. To process and manage payments
・Credit investigation for payments by credit card
・Sending payment slips for convenience store payment or postal transfer
・Providing bank account information for bank transfer payments
3. To deliver and manage purchased products and services
4. To send direct mail, catalogs, and other information regarding the products and services provided by the Company
5. To respond to inquiries before purchase and provide after-sales services after purchase, such as issuing receipts
6. To handle and process returns and exchanges
7. To conduct market research and other surveys and studies
Prohibition of Provision and Disclosure to Third Parties The Company will not provide or disclose customers’ personal information to any third party, except where the customer has given consent or where disclosure is required by law or other legitimate reasons exist.
Supervision of Contractors When the Company discloses customers’ personal information to contractors in order to achieve the purposes of use consented to by customers, the Company will require such contractors by contract to strictly manage personal information at a level equivalent to that of the Company and will provide appropriate supervision to ensure this is implemented.
Ensuring and Improving Information Security The Company will continuously strive to ensure and improve information security in order to prevent the leakage, loss, falsification, or other unauthorized handling of customers’ personal information.
Education and Awareness The Company will educate and raise awareness among all officers and employees regarding the importance of personal information protection and will ensure that customers’ personal information is handled appropriately.
Response to Requests for Disclosure and Correction of Personal Information If a customer wishes to request disclosure, correction, or other action regarding their own personal information, the Company will respond within a reasonable period and scope after confirming that the requesting party is the customer本人.
Continuous Review and Improvement The Company will comply with laws, regulations, and other standards related to personal information protection, and will continuously review and improve its efforts to protect personal information in accordance with changes in the social environment.
Contact for Inquiries Regarding Personal Information Protection TEL. 048-643-3778