That's right, a residence card is usually required to verify identity. The necessary documents may vary depending on your details and registration plan.
Can I apply even if I don't speak Japanese?
Yes, that's perfectly fine. We have easy-to-understand guides and multilingual support for foreign travelers.
Can I use eSIM?
eSIM can be used with compatible devices. eSIM compatibility varies depending on the device, so we recommend checking in advance.
When will the SIM card be delivered?
Depending on stock availability and delivery location, we can deliver as soon as possible. Estimated delivery times will vary depending on the area and the time of order.
Can I start using it immediately?
Yes, you can start using it as soon as the activation process is complete. With eSIM, you can start using it without waiting for delivery.
Does this product come with a phone number?
It depends on the plan. With a voice call plan, you can use a Japanese phone number.
Which payment methods are accepted?
We accept payments through methods such as convenience store payment, PayPal, Paygent, and other designated methods. Available payment methods may vary depending on the service package.
Is there a contract cancellation fee or a minimum contract term?
This depends on the service package. There may be a minimum contract term and cancellation fees, so please check before signing the contract.